How dissspointing our local Kawi dealer close it doors after 35years of business I've notice lots of metric dealer are going out of business how sad for our passion.
How dissspointing our local Kawi dealer close it doors after 35years of...
It is sad......Dealerships don't make their money on sales, they make it on service and if you have more people doing their own maintenance, the service department will suffer and therefore the dealership will suffer. It really bothers me that a lot of these dealerships get so big that they lose the concept of what they're there to do. In my town, there was a dealer with only four people working at it. Two brothers that owned it and two mechanics. It was a goldmine the brothers said. They were cheap on labor costs, had lots of work to do for a lot of people, and they were good at what they did. Then one day, the Kawasaki only dealership was gone. Emptied out over the course of one day, a Sunday, and we never knew until about a week or so later that the local Honda dealer took Kawasaki. So, now I have to go out of town or I get my parts from Ron Ayers Motorsports. .
Its a sign of the current economy, luxury items/costs are pruned down. Look its debatable if we even have a middle class anymore with the loss of major manufacturing jobs over the last 30 years.. and the middle class is 70% of the economy via consumer spending. The economy in my opinion is on life support via QE (money printing). The other item I see, is that in general I never get the feeling when I walk into a metric dealer that there is a motorcycling bond between the customers/dealer and rider's to riders. Its very corporate in feeling, and no connections.. I haven't taken a motorcycle into a dealership for a repair in the last 20 years.. because [a] expensive [b] uncomfortable with the skill set of their employee's [c] it always feels like the're employee's are kids that haven't got a clue about motorcycles in general other than the ability to look up a part on a fish. Now at the local Guzzi dealer, hell I'd give him retail on his bike, because they care, and they genuinely want to see you riding - I support that and realize that everyone deserves to make a living.. but I have to see value in the service that I compensate via my hard earned dollars. In this day in age, to survive in business I believe its about relationships AND providing value.. NOT just value..